As a new customer, you may not know that our clothes are roomy in size. If you are in doubt, we therefore recommend that you buy our clothes in a size smaller than you are used to.
If you have any questions, please contact us using the information below or in our chat function on this page.
+45 72 22 02 31
customerservice@costercopenhagen.com
Mon - Thurs 09.00 - 16.00
Friday 09.00 -15.30
Closet between 12.00 - 12.30
Shipping terms
We use insured parcel service and you receive a track & trace no. when we ship the order.
EU:
We ship all parcels with UPS.
UPS Standard Accesspoint - 2-5 business days = Free delivery
UPS standard home delivery - 3-5 business days = 5€
UPS express home delivery - 1-2 business days = 14€
ONLY SWEDEN:
Post Nord Accesspoint - 2-3 business days = Free delivery
Outside EU (rest of the world):
We ship all parcels with GLS or DHL.
DHL Express ODD - 3-4 days = 30€
Standard Shipping - 6-8 days = 15€
UK:
DHL express ODD - 1-2 business days = minimum 28€
DHL express ODD - 3-5 business days = minimum 15€
Australia and New Zealand:
We do NOT offer shipping to Australia and New Zealand.
We apologize for the inconvenience.
NOTE: We reserve the right to cancel an order if shipping costs to remote areas exceed a certain amount.
Right to return - 14 days
When you shop online at www.costercopenhagen.com you have 14 days to cancel your order. The return right runs from the day you received the goods. If the period expires on a bank holiday, the deadline is extended to the following Monday. In the case of multiple goods ordered in one order, but delivered separately, or a product that comes in several batches, the period starts from the receipt of the last item.
If you want to return other products, then write it on the delivery note that comes with your parcel.
After receiving the goods, only handle with care and in a way so that you can establish the nature and characteristiscs of the goods.
Returns
If you regret your purchase, the goods must be returned to:
Coster Copenhagen A/S
Bakkegaardsvej 408
DK-3050 Humlebaek
Denmark
Att. Returns/ Coster Copenhagen